- Some Services are advertised as including a “money back guarantee”. To receive a refund of the payment made under the “money back guarantee” you must inform us in writing before the end of the advertised “money back guarantee” period. This period is the period in which you may exercise your right to cooling-off. Failure to inform us of your wish to terminate the agreement for the provision of the Services during this “money back guarantee period” will be regarded as your informed decision not to exercise your cooling-off right. If you do not claim a refund of fees during this period then no refund will be due.
- The “money back guarantee” is not available in combination with a free trial. If you not invoke your right to cool off during or at the end of the free trial period, then you will be charged for the Services and “no money back guarantee” will be available.