Privacy Policy

This Privacy Policy explains how VOGLA (“VOGLA”, “we”, “us”) collects, uses, and protects your information when you use our website and apps (the “Service”). By using the Service you agree to this policy.

Information we collect

• Account data — your email address, name, and authentication details when you create an account or sign in with a social provider.
• Content you submit — the prompts, messages, images, and files you send to generate AI responses.
• Billing data — subscription and payment status. Card details are handled by our payment processor (Stripe); we never store full card numbers.
• Usage data — basic logs, device and browser information, and diagnostics used to operate and secure the Service.

How we use your information

• To provide, maintain, and improve the Service.
• To process AI requests and route them to the appropriate model.
• To manage your account, subscription, and credits.
• To protect against fraud, abuse, and security threats.
• To communicate with you about your account and important changes.

AI providers & third parties

To generate responses, your prompts and related content are sent to the third-party AI providers that power the models you choose (such as OpenAI, Anthropic, Google, and xAI). These providers process your content under their own terms and do not use VOGLA customer content to train their models where such controls are available to us. We also rely on infrastructure and processing partners, including Cloudflare (hosting) and Stripe (payments).

Data retention

We retain your account and content for as long as your account is active. You can delete your creations at any time, and you may request deletion of your account and associated data by contacting us.

Your rights

Depending on where you live, you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. To exercise these rights, contact us at the address below.

Security

We use industry-standard measures to protect your data, including encryption in transit. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children

The Service is not directed to children under 13, and we do not knowingly collect their data.

Changes

We may update this policy from time to time. Material changes will be reflected by the “Last updated” date above.

Contact

Questions about this policy? Email us at support@vogla.com.