How can we help?
Send us a message and we’ll get back to you, or check the answers to common questions below.
Prefer email? Reach us any time at support@vogla.com.
Frequently asked
How does Vogla make a video?
Pick a template, add a photo, and Vogla’s AI animates it into a short video with sound — usually in about a minute. The finished video is saved to your Library.
What do I get for free, and with Pro?
Every account gets 1 free video and 1 free image. Vogla Pro includes a set number of new videos and images every month — see Pricing for the current amounts. Videos that don't work aren't counted.
How do I upgrade to Pro?
Open Pricing (or Profile → Get Pro) and choose a monthly or yearly plan. In the iOS and Android apps you can subscribe from the app as well.
How do I cancel my subscription?
On the web, open Profile → Manage billing to cancel in the billing portal. If you subscribed on iOS or Android, manage it from your App Store or Google Play account. You keep Pro until the end of the current period.
I paid but don’t see Pro.
Payments can take a moment to process. Open your Profile and it will re-sync automatically. If it still hasn’t updated after a few minutes, email support@vogla.com with the email on your account.
How do I delete my account?
Open Profile and choose Delete account. This permanently removes your account, videos, images and saved templates, and cannot be undone. A subscription bought on the web is cancelled automatically; an App Store or Google Play subscription must be cancelled there.